Support when you need it most
Practical guidance on direct cremation, funeral plans, what to do when someone dies, and where to find additional bereavement support.
Helpful guides
Clear answers to the questions families ask most often.
What happens at a direct cremation?
Your loved one is collected, cared for, and cremated privately. There is no service, but every step is handled with dignity.
How much does direct cremation cost?
At-need direct cremation starts from £1,145. Prepaid plans are £1,595 and lock in today’s price.
How your plan money is protected
Payments are held in a secure insurance policy and protected by the Financial Services Compensation Scheme.
Frequently asked questions
Yes. A prepaid direct cremation plan lets you fix the cost and record your wishes in advance, reducing the burden on your family later.
Yes. Our prepaid plan locks in today’s prices and protects your family from rising costs and unexpected expense.
People often choose direct cremation because it is straightforward, affordable and gives families the flexibility to remember their loved one in their own way.
You can make changes to your plan. Contact our team and we’ll talk through your options and any implications.
This is the person you choose to contact us when the time comes. We can notify them that your plan is in place if you wish.
Your payment is held securely in an insurance policy in your name, protected by the Financial Services Compensation Scheme, independent of Memoria.
Bereavement support organisations
If you need someone to talk to, these organisations offer confidential support.
Cruse Bereavement Support
Specialist bereavement support across the UK.
0808 808 1677
cruse.org.uk
The Compassionate Friends
Support for bereaved parents and families.
0345 123 2304
tcf.org.uk
Samaritans
24/7 confidential listening service.
116 123
samaritans.org
Bereavement UK
Information and resources for people coping with loss.
bereavement.co.uk
The Memoria Care Promise
Across every part of the Memoria Group, we uphold the Memoria Standard — our commitment to exceptional customer care, professionalism and fair value.
- Clear guidance from the first call
- Expert support every step of the way
- Respectful, individual care
- Fair, transparent pricing
- A team dedicated to dignity and peace of mind
We’re here to help
Whether you need immediate assistance or are planning ahead, our experienced team is available to support you.
Call 0800 007 3921 Request a callback